1. BOOKING AND CONFIRMATIONIn order to make a booking with us, write your name, address, phone number and estimated time of your arrival. Your confirmation letter will be sent automatically after you have made a reservation. Reservation is compulsory. Please save nature, you don´t need to print confirmation letter!
2. ARRIVAL AND DEPARTUREThe room is at your disposal from 3pm on the day of your arrival. On your departure day the room must be vacated by 11 am. You can leave your luggages to the hostel. For safety reasons only checked-in guests are allowed on private premises and the maximum capacity per room may not be surpassed. Please let us know your estimated time of arrival at least couple of days beforehand. In order to stay in Hostel Café Koti every guest must have a valid ID with them.
3. PAYMENTWe accept the most common credit/debit cards and cash (euros only). In case the reservation has not been paid in advance it should be settled upon arrival at the hostel reception by cash or credit/debit card. Additional services must be paid at hostel reception.
4. CANCELLATION, CHANGES AND NO SHOWRoom cancellation and changes can be made without a fee during:
a. 15th November - 31st March (15.11. - 31.3.)
30 days before your arrival. If the cancellation is made later than that, the hostel is entitled to charge total amount of your reservation from your credit card. In case of a no show the total amount of the reservation is charged.
b. 1st April - 14th November (1.4. - 14.11.)
7 days before your arrival. If the cancellation is made later than that, the hostel is entitled to charge total amount of your reservation from your credit card. In case of a no show the total amount of the reservation is charged.
Non refundable period:
c. 15th Dec - 10th Jan & 1st Feb - 28th Feb (15.12. - 10.1. & 1. - 28.2.)
If canceled or changed the reservation or in the case of no show no refund will be made.